01 · TERMS OF USE
Website and purchasing terms
By using this website, applying for an account, accessing the catalog, or submitting an order request, you agree to these terms and represent that the information you provide is complete and accurate.
Permitted website use
You may use the website only for lawful business and scientific purposes. You may not attempt to bypass account controls, access another purchaser’s information, interfere with site security, scrape protected catalog content, or provide false application information.
No medical information
Website content is not medical advice, treatment guidance, dosing guidance, administration guidance, or a recommendation for human or veterinary use. Product descriptions identify laboratory materials and research formats only.
Changes
Catalog information, account criteria, prices, availability, documentation, shipping eligibility, and these policies may change. The version accepted with an application or order request is recorded with that activity.
02 · RESEARCH ACCOUNTS
Eligibility and access
Protected catalog access is intended for organizations and purchasers engaged in bona fide in-vitro testing or research involving animals used only for laboratory research.
Application review
Applications may be screened automatically using the submitted email domain, organization website, organization type, address, stated research setting, and intended-purpose information. Automated approval means the submitted information met the configured screening criteria; it is not an independent certification of the applicant or organization. Black Sail may approve, hold, decline, or suspend an account at its discretion when information cannot be confirmed or activity conflicts with these terms.
Purchaser responsibility
The applicant must be authorized to act for the identified organization and must keep credentials confidential. Account access may not be transferred, shared, or used to purchase on behalf of an undisclosed person or organization.
Continuing eligibility
Approval is not permanent. Black Sail may request updated information, review unusual order activity, restrict quantities, decline an order, or suspend access. Questions involving personal use, dosing, reconstitution for administration, treatment, or other prohibited purposes may result in restriction or termination.
03 · ORDERING
Order requests and acceptance
Submitting catalog selections creates an order request, not an accepted order and not a completed payment. Black Sail reviews account eligibility, material availability, applicable documentation, destination restrictions, shipping, tax, and the final total before accepting an order.
Price and availability
Catalog prices are the current material subtotal and exclude shipping, tax, and any separately disclosed charges. A listing does not guarantee availability. The accepted total and applicable lot information control if they differ from an earlier catalog display.
Payment
Payment instructions are provided only after an order request is accepted. Payment credentials are processed by the disclosed payment provider and are not stored in the Black Sail storefront.
Refusal and cancellation
Black Sail may decline or cancel a request because of eligibility, availability, destination, payment, suspected misuse, fraud, policy, or legal restrictions. If payment has already been collected for an order Black Sail cancels, the collected product amount will be returned using the applicable payment method, subject to provider processing times.
04 · PRIVACY
Information and records
Black Sail collects information needed to review research-account eligibility, secure the account, process order requests, communicate with purchasers, prevent misuse and fraud, and maintain required business and distribution records.
Information collected
This may include name, job title, organization, organization type and website, business email and phone, business and shipping address, stated research purpose, typed attestations, account status, login-security events, order selections, order status, shipment records, and support communications.
How information is used
Information is used for application screening, access control, order review, fulfillment, customer support, fraud and security monitoring, recordkeeping, and compliance with applicable obligations. Black Sail does not request medical histories or personal health information through the research-account process.
Service providers
Information may be processed by hosting, security, database, payment, communications, shipping, verification, and fulfillment providers only as necessary to operate the service or comply with law.
Retention
Application, purchaser, order, batch, and shipment records may be retained for at least two years after the applicable shipment and longer when reasonably necessary for tax, accounting, dispute, fraud-prevention, contractual, or legal purposes. Expired sessions and information no longer reasonably required may be deleted or de-identified.
Security and choices
Passwords are stored using a salted one-way derivation rather than as readable text, and authenticated sessions use secure browser cookies. No system can guarantee absolute security. To request access, correction, or deletion where applicable, use the contact information below; some records may be retained when required for legitimate business or legal purposes.
05 · SHIPPING
Shipping and delivery
Shipping methods, destination eligibility, charges, and any material-specific handling information are confirmed before an order is accepted. Black Sail may decline destinations that cannot be supported by the applicable carrier, fulfillment partner, product restrictions, or law.
Tracking is provided when supported by the carrier. Delivery dates are estimates and are not guarantees. The purchaser is responsible for providing a complete business delivery address and for promptly receiving and inspecting the shipment.
06 · RETURNS & ORDER ISSUES
Protecting material integrity
Because laboratory materials may be integrity-sensitive, opened, used, altered, improperly stored, or purchaser-compromised products are generally not eligible for return. Nothing in this policy limits rights that cannot legally be waived.
If a shipment is damaged, incorrect, or missing an item, preserve the material, packaging, label, and shipping container and contact Black Sail promptly with the order reference and photographs. Do not discard the shipment until support provides instructions. Authorized returns must follow the instructions and destination supplied by Black Sail.
07 · RESEARCH-USE STANDARD
Laboratory investigation only
CAUTION: Contains a new drug for investigational use only in laboratory research animals, or for tests in vitro. Not for use in humans.
- Materials are not offered for personal, household, therapeutic, diagnostic, cosmetic, food, supplement, or veterinary use.
- Black Sail does not provide dosing, administration, injection, or personalized medical guidance.
- Purchasers must maintain suitable facilities, training, approvals, handling procedures, and records for their work.
- Laboratory-animal research must be conducted under all applicable institutional, ethical, and legal requirements.
- Products may not be resold or transferred for prohibited use or to an undisclosed end user.
- A research-use statement does not override facts showing a different intended use.
08 · CONTACT
Account and order support
For account, privacy, or order questions, contact support@blacksailcompounds.com. Include the organization name and order reference when applicable. Do not send medical information, dosing questions, or requests involving human use.